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Reach everyone on the channel they read.

Announcements lost in a busy WhatsApp group, birthdays forgotten, and follow-ups that depend on someone remembering. Send SMS, email, WhatsApp and push from one place, schedule them, and let automations follow up, with your approval first.

New message

To

Members who missed 3 Sundays124 people

Start from a template

Hi first name, we've missed you at Grace Chapel these past Sundays. We're praying for you. Is there anything we can do? Reply or call 024 000 0000.

149 characters, 1 SMS each

Before you send

Reaches 124 people. 1,188 SMS left this month

When

Opted-out members are skipped automatically

How it goes through the week.

SMS, email, WhatsApp and push, and follow-ups that run themselves.

  1. 10:00am

    Pick the people

    Tuesday. Choose a segment, a ministry or the whole church.
  2. 10:10am

    Write once

    Start from a template, see how many people it reaches and your remaining SMS, and send now, or schedule it on Growth and up.
  3. 9:00am

    Automate the follow-up

    Monday. Set rules like “check in on anyone who's missed 3 Sundays”. You approve before anything goes out.

Follow-ups that run themselves, after you say yes.

Set a rule once: when someone hasn't checked in for 30 days, draft a kind WhatsApp check-in and remind their ministry leader to call. PillarAid prepares everything and waits. Nothing reaches a member until a person approves it.

  • Newcomer welcome after their first visit
  • Birthday greetings on the morning of
  • Drifting-member check-ins
  • Event reminders the day before

Gentle check-in

Active

When No check-in for 30 days

Then Send an approved WhatsApp template

Hi {{first name}}, we've missed you these past Sundays. How are you and the family? 🙏

Each person's first name is filled in automatically.

And Notify their ministry leader

Choir leader gets a reminder to call.

Needs approval

3 check-ins drafted this week

Review each

On the channel they actually read.

Some members live on WhatsApp, some only read SMS, some want email for receipts. Write once and reach each of them where they are. WhatsApp messages go out as templates approved by Meta, so they actually arrive.

SMS
GRACECHAPELHappy birthday, Abena! 🎉 Your Grace Chapel family is thanking God for you today.
WhatsApp
Grace ChapelChoir rehearsal moves to 6pm on Thursday. See you there!
Email
Grace ChapelYour 2026 giving statement is ready to download.
Push
PillarAidHarvest Thanksgiving is this Sunday at 9am.

Everything in Messages.

Member app home screen on a phone
Four channels
SMS, email, WhatsApp and push from one composer.
Before you send
See how many people a bulk SMS reaches and how much SMS you have left.
Templates
Welcome, birthday and receipt templates, ready to personalise.
Scheduling
Write Saturday's reminder on Tuesday. On Growth and up.
Automations
Recurring follow-ups for drifting members, newcomers and birthdays. On Growth and up.
Approval first
Automations draft; a person approves. Nothing reaches a member unreviewed.

Care that doesn't depend on memory

Automations notice when someone has drifted and draft a kind message. You read it, change a word if you like, and approve.

Questions about Messages.

Something else on your mind? Ask on a demo call, or write to support@pillaraid.com.

Yes, alongside SMS, email and push notifications. WhatsApp only delivers messages a church starts when they use a template Meta has approved, so PillarAid sends WhatsApp from approved templates. Ready-approved ones for common church messages are included, and you can submit your own.

See PillarAid with your own church in mind.

A 30-minute call. We walk through your ministries, your giving and your Sunday, then you decide.

14-day free trial on paid plans. Most churches are set up in a day.

Woman in a patterned headwrap using her smartphone