Reach everyone on the channel they read.
Announcements lost in a busy WhatsApp group, birthdays forgotten, and follow-ups that depend on someone remembering. Send SMS, email, WhatsApp and push from one place, schedule them, and let automations follow up, with your approval first.
New message
Draft savedTo
Start from a template
Hi first name, we've missed you at Grace Chapel these past Sundays. We're praying for you. Is there anything we can do? Reply or call 024 000 0000.
149 characters, 1 SMS each
Before you send
Reaches 124 people. 1,188 SMS left this month
When
Opted-out members are skipped automatically
How it goes through the week.
SMS, email, WhatsApp and push, and follow-ups that run themselves.
10:00am
Pick the people
Tuesday. Choose a segment, a ministry or the whole church.10:10am
Write once
Start from a template, see how many people it reaches and your remaining SMS, and send now, or schedule it on Growth and up.9:00am
Automate the follow-up
Monday. Set rules like “check in on anyone who's missed 3 Sundays”. You approve before anything goes out.
Follow-ups that run themselves, after you say yes.
Set a rule once: when someone hasn't checked in for 30 days, draft a kind WhatsApp check-in and remind their ministry leader to call. PillarAid prepares everything and waits. Nothing reaches a member until a person approves it.
- Newcomer welcome after their first visit
- Birthday greetings on the morning of
- Drifting-member check-ins
- Event reminders the day before
Gentle check-in
ActiveWhen No check-in for 30 days
Then Send an approved WhatsApp template
Hi {{first name}}, we've missed you these past Sundays. How are you and the family? 🙏
Each person's first name is filled in automatically.
And Notify their ministry leader
Choir leader gets a reminder to call.
3 check-ins drafted this week
On the channel they actually read.
Some members live on WhatsApp, some only read SMS, some want email for receipts. Write once and reach each of them where they are. WhatsApp messages go out as templates approved by Meta, so they actually arrive.
- SMS
- GRACECHAPELHappy birthday, Abena! 🎉 Your Grace Chapel family is thanking God for you today.
- Grace ChapelChoir rehearsal moves to 6pm on Thursday. See you there!
- Grace ChapelYour 2026 giving statement is ready to download.
- Push
- PillarAidHarvest Thanksgiving is this Sunday at 9am.
Everything in Messages.

- Four channels
- SMS, email, WhatsApp and push from one composer.
- Before you send
- See how many people a bulk SMS reaches and how much SMS you have left.
- Templates
- Welcome, birthday and receipt templates, ready to personalise.
- Scheduling
- Write Saturday's reminder on Tuesday. On Growth and up.
- Automations
- Recurring follow-ups for drifting members, newcomers and birthdays. On Growth and up.
- Approval first
- Automations draft; a person approves. Nothing reaches a member unreviewed.
Care that doesn't depend on memory
Automations notice when someone has drifted and draft a kind message. You read it, change a word if you like, and approve.
Questions about Messages.
Something else on your mind? Ask on a demo call, or write to support@pillaraid.com.
Yes, alongside SMS, email and push notifications. WhatsApp only delivers messages a church starts when they use a template Meta has approved, so PillarAid sends WhatsApp from approved templates. Ready-approved ones for common church messages are included, and you can submit your own.
